Customer Service

Phone: 1-855-654-6243
Fax: 1-616-669-7123

Please call Customer Service for questions, exchanges or refunds, complaint resolutions, billing inquiries and any other questions.

HOURS
Monday: 8:00 am - 5:00 pm EST
Tuesday: 8:00 am - 5:00 pm EST
Wednesday: 8:00 am - 5:00 pm EST
Thursday: 8:00 am - 5:00 pm EST
Friday: 8:00 am - 5:00 pm EST



Returns
Your personal satisfaction is guaranteed for all purchases. You may return any item for any reason within 30 days of receipt for a full refund of the purchase price, excluding shipping and handling charges. Customer is responsible for all additional shipping charges on exchanges and returns. A return due to shipping error or product defect has 14 days from receipt to qualify for no-charge shipping. 

Size Exchanges
We will exchange sizes for students within 10 days of purchase(unworn,unwashed items only). Customer will be responsible for additional shipping charges. There is a $10.95-$13.95 shipping and handling fee on all exchanges. The card that was used to place the original order will be charged this fee once exchanges have been processed and shipped out.


IMAGE BUILDERS MARKETING
Attn: NHA Program
726 Chicago Drive
Jenison, MI 49428